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Good condition. 3rd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. NOT AVAILABLE FOR SHIPMENT OUTSIDE OF THE UNITED STATES.

Here is an effective, step-by-step plan for improving performance on a large-scale and getting the results and payoffs you desire. If you have a group, a group of groups or an entire organization that needs an intervention, you’ll find this book invaluable. Implementation and Management of Performance Improvement Plans begins in the middle – in the implementation phase of performance improvement plans rather than the design or planning phases. This is because, according to the author, implementation is where something useful happens ... or doesn’t. Performance improvement aimed at individuals and groups is different. Here you’ll learn about common basic misconceptions and errors other leaders make when shifting focus from individual to group and how not to go down the same road.

Performance management, often referred to as process management, is a strategy that a healthcare facility can employ to achieve high levels of quality, safety, and end user satisfaction, as well as financial solvency. The basis of performance management is the effective use of resources, as measured through key performance indicators (KPIs),. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. Written for CIOs and senior IT managers, this practical resource encourages the leadership and vision needed for a performance measurement initiative. It provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial, and cultural details. It also features an extensive listing of clinical and non-clinical KPIs; a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.

As one of the core study items for the CPSM® Exams, the ISM Professional Series e-book, Volume 2 - Effective Supply Management, is one of the most critical materials to use during your CPSM® Exam preparation. The ISM Professional Series focuses on challenges, goals and integrated skill sets needed to be successful in strategic supply management. It goes deeper into explanations of the topics covered in CPSM® Exam 2. This is one of three volumes, with one volume available to purchase for each of the three exams (E-book version is only sold individually. Print version is available individually or as a set.). The series draws from all industries and levels, formulating a macro view of the profession. Volume 2 focuses on many of the operational issues that are part of successful supply management performance. These are new areas of interaction for many supply management professionals. This book covers many operational issues such as project management, new product and service development, forecasting, warehousing, materials handling, logistics and international transportation, asset and inventory management and quality. The book closes with an in-depth discussion of supplier performance management and metrics and information systems as key way to integrate knowledge within and across organizations. A must-read for anyone newly assigned to operations-oriented issues or who supervises or manages transportation, logistics or inventory management personnel.

In recent years, the design of contracts in supply chains has received significant attention from researchers and practitioners. Companies try to improve their profits by designing efficient contracts that ensure a high availability of the product at a low cost. In this book the author presents a quantitative approach for designing optimal supply chain contracts. Firstly, service level contracts, which are frequently used between a supplier and a manufacturer, are analyzed. For this contract type, optimal contract parameter combinations are identified that lead to a coordinated supply chain. Secondly, an optimal contract selection strategy is developed for a supply chain where a manufacturer can choose among multiple potential buyers.Potential readership includes scholars of supply chain management and management science, graduate students interested in these areas as well as interested practitioners involved in negotiating contracts.

In recent years, the design of contracts in supply chains has received significant attention from researchers and practitioners. Companies try to improve their profits by designing efficient contracts that ensure a high availability of the product at a low cost. In this book the author presents a quantitative approach for designing optimal supply chain contracts. Firstly, service level contracts, which are frequently used between a supplier and a manufacturer, are analyzed. For this contract type, optimal contract parameter combinations are identified that lead to a coordinated supply chain. Secondly, an optimal contract selection strategy is developed for a supply chain where a manufacturer can choose among multiple potential buyers.Potential readership includes scholars of supply chain management and management science, graduate students interested in these areas as well as interested practitioners involved in negotiating contracts.

Insights, advice, and practical solutions for MVS performance analysts, system programmers, and DASD administrators who can use a detailed methodology for analyzing existing I/O configurations, identifying problems, and designing I/O configurations to enhance system performance in System/390 environments. Treating I/O issues from channel control words at the micro level to configuration design at the macro level, this book discusses design options, measurement techniques for identifying problems, and modeling techniques for determining strengths and weaknesses of possible alternatives. Annotation copyright Book News, Inc. Portland, Or.

This popular Label Academy book title is now in its fourth edition. As before, it incorporates much of the combined knowledge and expertise of many of the world’s leading digital printing experts so as to provide a comprehensive guide to understanding the growth of digital printing, how these technologies work, and how converters should manage the digital label and package printing operation.Chapters include:Digital label and package printing - evolution and trendsDigital printing - technology, imaging and terminologyDigital printing using the electrophotographic processDigital printing using inkjet technologyDigital print finishing – options and opportunitiesThe potential of laser die-cutting and finishingInvesting in hybrid press solutionsPre-press strategies for profitable digital printingSubstrate selection and print qualityManaging the digital process in label and package printing plantsMarkets and applications for digital printing

This popular Label Academy book title is now in its fourth edition. As before, it incorporates much of the combined knowledge and expertise of many of the world’s leading digital printing experts so as to provide a comprehensive guide to understanding the growth of digital printing, how these technologies work, and how converters should manage the digital label and package printing operation.Chapters include:Digital label and package printing - evolution and trendsDigital printing - technology, imaging and terminologyDigital printing using the electrophotographic processDigital printing using inkjet technologyDigital print finishing – options and opportunitiesThe potential of laser die-cutting and finishingInvesting in hybrid press solutionsPre-press strategies for profitable digital printingSubstrate selection and print qualityManaging the digital process in label and package printing plantsMarkets and applications for digital printing

The basics of management—and beyond. It’s often assumed that the role of a manager is no different than that of a traditional “boss”—someone who hires/fires, doles out raises/promotions, and tells employees what to do. Management goes beyond these preconceived notions by delving into the full spectrum of management practices and concepts that will help you succeed as a manager in today’s business world.

Looking for the ultimate book to help reengineer the way your company manages performance? Here is a major work that lays the groundwork for successful change at virtually every step in maximizing individual, team and organizational effectiveness. It is ideal for any manager responsible for performance improvement or human resource development.The authors, both experienced in competency-based human resource development and management, provide the reader with insight into performance management as a strategic tools and change lever-not a dreaded, bureaucratic hurdle. Readers are empowered to achieve their goals faster and more effectively by mobilizing people with whom they work. Senior human resources and line managers in organizations of all sizes will find answers to many of their most challenging people-related questions in Reengineering Performance Management.Numerous case studies from companies on the cutting edge of performance management illustrate the major themes of the text. Critically peer reviewed, this book offers the benefit of successful methods that have been tried and tested over the past 50 years, along with the most advanced and up-to-date knowledge in the field of performance management.

Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model―but the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management―such as building measurement systems to acquire more performance data―but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes.How do governments use the performance information generated under performance systems? Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform.A valuable resource for public administration scholars and administrators, The Dynamics of Performance Management offers fresh insight into how government organizations can better achieve their public service goals.

Praise for Performance Management "We are witnessing a convergence among advanced management concepts and practices. Performance management is a means to pull it all together, to understand the strengths and limitations of each management practice and leverage it for competitive advantage. Cokins' book walks us through all this in a manner that makes something confusing much less so. There is no one right answer for any situation. The answer lies in a balance of concepts and the integration of them. Performance Management is the glue that holds them all together. This book helps the reader understand the breadth of PM. It's not just about measuring!" ―John F. Morrow, CPA, AICPA Vice President, The New Finance "Gary Cokins has articulated the '411' of performance management. His combination of personal anecdotes with fundamental cost and performance management theories provides business leaders at all levels, in any industry or profession, a solid resource for practicing their work. This book is not only an invaluable resource for those new to performance management but provides guidance, wisdom, support, and insight to all industry leaders and managers. Cokins has organized and simplified the many complex performance management theories, associated tools, and infrastructure for the reader. Buy it, read it, and give it to your colleagues―then celebrate your successes!" ―Sue Swertfeger, Senior Manager, Owens & Minor

Linking various disciplines and management functions, Integrated Performance Management provides the reader with a concrete framework to manage organizations successfully. The authors do not isolate a single strategy to manage performance. Instead, the book focuses on a range of strategies providing the reader with an introduction to each one. The concepts under analysis were developed through intense dialogue with business managers. While maintaining academic rigour, Integrated Performance Management presents ideas that students will find relevant outside of the classroom. Postgraduate and MBA students in a range of areas including strategy, accounting, finance, operations management, marketing, leadership and human resource management will find this book useful.

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This title was recommended as a significant textbook within Bruno S. Frey and Christoph A. Schaltegger (eds), 21st Century Economics – Economic Ideas You Should Read and Remember (Springer, 2019).   As the market-leading text for Management Control and performance measurement, Management Control Systems 4th Edition will give you a thorough understanding of core concepts and key topics. Including a wide range of international case studies and real life examples means this is the ideal guide for understanding complex topics and bringing this subject to life.

Written by a leading expert in the field of measurement and verification, this book provides a truly authoritative resource on the skill and art of managing and monitoring performance contracted energy projects. Following a brief review of the fundamental concepts of performance contracting, the author guides the reader through every aspect of actually implementing a successful performance contract. You'll find out what can lead a project to go wrong, as well as how to monitor and verify a project's true performance all along the way. Numerous case studies and specific project examples are used to clearly illustrate the concepts presented. Comprehensive in scope, and drawn from the author's years of practical experience in the field, this book is essential reading for anyone who is either already involved with or considering use of performance contracting.

Written by a leading expert in the field of measurement and verification, this book provides a truly authoritative resource on the skill and art of managing and monitoring performance contracted energy projects. Following a brief review of the fundamental concepts of performance contracting, the author guides the reader through every aspect of actually implementing a successful performance contract. You'll find out what can lead a project to go wrong, as well as how to monitor and verify a project's true performance all along the way. Numerous case studies and specific project examples are used to clearly illustrate the concepts presented. Comprehensive in scope, and drawn from the author's years of practical experience in the field, this book is essential reading for anyone who is either already involved with or considering use of performance contracting.

This book is about the design and implementation of effective and successful performance management systems. In other words, it focuses on research-based findings and up-to-date applications that help increase an organization s talent pool. Performance management is ongoing and cyclical; however, for pedagogical reasons, the book needs to follow a linear structure. Because performance observation, evaluation, and improvement are ongoing processes, some concepts and practices may be introduced early in a cursory manner, but receive more detailed treatment in later sections. In addition, many issues such as training of raters and employee development will be discussed in multiple chapters. So, you will see that several chapters may refer to similar issues. When this happens, content included in more than one chapter will be cross-referenced. Finally, this book focuses on best practices and describes the necessary steps to create a top-notch performance management system. As a result of practical constraints and lack of knowledge about system design and implementation, many organizations cut corners and do not have systems that follow best practices. Environmental and political issues (e.g., goals of raters may not be aligned with goals of the organization) also play a role. Because the way in which systems are implemented in practice is often not close to the ideal system, the book includes numerous examples from actual organizations to illustrate how systems are implemented, given actual situational constraints.

With its unique range of case studies, real life examples and comprehensive coverage of the latest management control-related tools and techniques, Management Control Systems is the ideal guide to this complex and multidimensional subject for upper level undergraduates, postgraduates and practising professionals.